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PRIVACY POLICY

The basis for every relationship in the financial services industry is trust.  Community State Bank recognizes the trust you have placed in us with certain non-public information, and we believe that privacy should not be compromised.  Our goal is to provide you the best possible service for you to reach your financial goals while securing your privacy and trust.

Community State Bank understands your right to privacy.  We understand that you have the right to expect your personal financial information to remain private and secure.  Community State Bank will utilize standards to insure this information remains private and secure.  These standards remain the same for customers as well as non-customers.

During the normal course of business Community State Bank will collect and retain data that we reasonably believe will help provide products, services and other opportunities to you.  The data collected will be retained for specific business purposes and will be explained to you upon your request.  Information will be used to protect and administer your records and accounts, to comply with certain laws and regulations, to help design and improve our products and services, and to help develop a better understanding of your financial needs.

We continually strive to maintain complete and accurate information about you and your accounts.  Should you ever believe that our records contain information which is inaccurate or incomplete please notify us.  Any discrepancies will be corrected in a timely fashion.

Each employee of Community State Bank is required to consider all personal and non-public customer information private and privileged and to be used solely for the purpose of providing you with the finest service available.

The security of financial and personal information is very important to Community State Bank.  All operational and data processing systems are in a secure environment that prevents your account information from being accessed by third parties.

We do not disclose specific information about your accounts or other personally identifiable data to parties outside our affiliated relationships for their independent use unless: 1) you request or authorize it; 2) the information is provided to help complete a transaction initiated by you; 3) the information is provided to a reputable credit bureau or similar reporting agency; or 4) the disclosure is lawfully permitted or required.  We do not provide account or personal information to Non-Community State Bank affiliates for the purpose of telemarketing or direct mail marketing of any non-financial products or services of those companies.

When the Community State Bank provides customer information to a third party, we will insist – through a written agreement – that the third party adheres to privacy principles similar to those to which Community State Bank follows for keeping this information confidential.

If you have any questions regarding this policy please feel free to contact:

 
Community State Bank
207 South Main Street
Paton, Iowa 50217-0217
515-968-4131

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